Privacy Policy

Last updated November 11, 2026

This policy explains how Golfzone ("we", "us") collects, uses and protects information about the people who visit our indoor golf simulator, bar and kitchen at 1201-6852 66 St., Red Deer, AB T4P 3T5, book with us, use this website, or text with us. Our text messages are sent on our behalf by 1001427201 Ontario Corporation, which runs our customer messaging. We handle personal information in line with Alberta's Personal Information Protection Act (PIPA).

Information we collect

• Contact details you give us, such as your name, mobile phone number and email address, when you book through our online booking system, or contact us in person, by phone or by email.
• Booking details, such as the date, time and length of your visit and the number of players.
• Feedback you send through our feedback page, such as your star rating, your message, the date of your visit, and any name or contact details you choose to include.
• Messages you send us by text, and our replies. When you open the feedback link from one of our texts, our messaging system notes that you opened it and whether you sent the feedback form.
• Basic technical information your browser sends when you use this website, such as your device type and IP address. Our feedback page also keeps anonymous counts of visits and star ratings that are not linked to you. We don't use advertising cookies.

How we use your information

• To manage your bookings and visits.
• To answer your questions by text, phone or email.
• To send you a text after a visit you booked online, asking for feedback, with a link to leave a review.
• To improve our facility, food and service.
• To meet our legal obligations.

Text messages (SMS)

When you book a visit through our online booking system, we may use your mobile number to text you after your visit, asking how it went, with a link to share feedback or leave a review. We rely on our existing business relationship with you to send these messages, as Canada's Anti-Spam Legislation (CASL) allows. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving messages, or HELP for help. Full details are in our SMS Terms.

How we share information

We don't sell your personal information. We share it only:

• With service providers that help us run the business, such as our booking system, our messaging provider and our email provider, who may use it only to provide those services to us.
• When the law requires it, or to protect the rights, property or safety of our customers, staff or business.

Some of these service providers store or process information outside Canada, including in the United States, where it may be subject to the laws of that country. To ask about our use of service providers outside Canada, contact us using the details below.

How long we keep it

We keep your information for as long as we need it to provide our services and meet our legal and accounting obligations. If you opt out of text messages, we keep a record of your opt-out so we don't text you again.

Your choices

• Reply STOP to any text message to stop receiving them.
• Call us at (587) 273-1048 or email info@golfzone.ca to ask what information we hold about you, or to have it corrected or deleted.
• If you're not satisfied with how we handle your request, you can contact the Office of the Information and Privacy Commissioner of Alberta.

Security

We use reasonable measures to protect your information. No method of storing or sending data over the internet is completely secure, so we can't guarantee absolute security.

Children

This website and our text messages are not directed to children under 13, and we don't knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

Golfzone
1201-6852 66 St., Red Deer, AB T4P 3T5
Phone: (587) 273-1048
Email: info@golfzone.ca